Terms & Conditions


All research work carried out on your behalf will be to a professional standard. This means that the research is confidential and tailored to your requirements. I will clearly list any potential costing and keep you informed, so that you are in full control of any expenditure and progress.

It is important to me that you know that I comply with data protection, and also that a standard evaluation is completely free in order to assess and clarify your needs. I also comply with the AGRA Code of Ethics (Association of Genealogists and Researchers in Archives).

Stage 1.

Please provide any relevant information that you have already compiled on the person or family to be researched, including full names, dates, places, births/baptisms, marriages, deaths/burials, plus any other significant life events, and family rumours, etc. that you are aware of. If you have any birth, marriage or death certificates, please include scans or photocopies (not originals).

Stage 2.

After evaluating the information that you have provided, I will provide an informal quote based on the research time and scope anticipated. The style can vary, but usually a total price is quoted and paid before research commences. There may be some added potential expenses and these can be discussed with you. An expected time-frame will be given. Research is rarely straightforward and sometimes obscure. Each family is unique and the research and analysis time varies significantly.

I will keep in touch with you so that you are aware of my progress. Please understand that sometimes there are negative or inconclusive results. The report will include family tree charts. Appendices and sources of information will be fully referenced.

Initially, I will email you with an informal quote and suggestions. If acceptable, then I will send a formal quote with a planned timeframe. Payment is usually upfront, depending on the type of work undertaken. There may also be added expenses; for example, ordering birth, marriage and death certificates if required. These will be discussed with you before any outlay as it is your report and you set the financial boundaries.

Stage 3.

I will let you know once the report is finished. It will be sent by post or email or both, whichever is applicable. You will be able to enjoy reading about your ancestors and understanding their lives. The report is usually sent by email, but can be posted to you in a nice document folder. There is no extra charge for this, and it makes a lovely present. The total cost will not exceed my given quote, unless there has been AGREED extra research carried out, or documents ordered on your behalf.

I pride myself on my accuracy, but if you feel that there are any issues, please do not hesitate to contact me and I will try my best to resolve any issue.